Review: Finnair (A330-300) Business Class from Helsinki to Bangkok

Always Fly Business

Editorial Team

Published

November 25, 2018

AI Executive Summary

Finnair flies the Airbus A330-300 from Helsinki to Bangkok, but the aging business class product shows its years. The seats are notably hard, making sleep difficult on long overnight flights, especially in exposed seats like 7L. On the plus side, the entertainment selection is good, and the signature 'Salmarikossu' drink is a fun local touch. Service was surprisingly upbeat, but the lack of comfort in lie-flat mode is a significant negative.

Finnair operates their Helsinki-Bangkok route with Airbus A330 and their new Airbus A350. On my recent trip to Thailand, I was able to test both of them again.

We have reviewed Finnair A330-300 twice before, so you might want to read them (Finnair A330 Helsinki to New York and Finnair A330 Chicago to Helsinki) as well if you are interested in a comprehensive view of this old Finnair workhorse.

Lounge and Boarding

Finnair

Business Class

Route

Helsinki (HEL) - Bangkok (BKK)

Date

November 2018

Aircraft

Airbus A330-300

Seat

Power

YES

It was probably my last visit to the Premium Lounge for a long time since the lounge space will be under renovation during the 2018 winter months.

My flight departed around midnight, and the Premium Lounge stayed very quiet most of the time. Food wasn’t that impressive, smoked salmon or chicken and vegetables. In addition, there were a couple of small bites, dessert options, and snacks. But nothing really ”premium.” So you could say that some kind of renovation is definitely needed.

Finnair Premium Lounge

Boarding the Finnair Airbus A330 went very smoothly. Business class and priority members were guided to a separate pre-boarding area and we were able to board the plane first. The whole process was well organized and fast.

Finnair A330-300 Business Class Details

Cabin and seat

The cabin crew greeted me at the door and pointed towards my seat. Due to the last minute booking, I hadn’t been able to secure the throne seat for myself; instead, I got seat 7L.

Finnair A330 Helsinki Bangkok Business Class

As I mentioned on the previous Finnair A330 review the best seats for single traveler are the even row 2/4/6 A seats. The next best options are on the other side of the cabin, seats 2/4/6 L.

Finnair A330 Helsinki to Bangkok — Finnair A330 Business Class Seat 7L

The main problem with seat 7L is that it’s completely exposed to the aisle. On top of that, the seat is also very close to the galley, noises coming from there can be (and they were) disturbing if you want to get some sleep. Oddly there is no curtain or anything to block the light coming from the galley.

Like the A330-300 plane, also the seat is ancient and worn out. But probably the worst part of the seat is the hardness. It is borderline ok for daytime flights, but sleeping on that is very difficult - unless of course you are used to sleeping on a hard floor.

In my experience, Finnair A330 seat is one of the worst business class seats for sleeping.

The length is decent, and there is even some foot space. But the seat is so hard that it makes sleeping in one position really painful.

IFE and amenities

In-Flight Entertainment screen on Finnair A330 is decent - It’s relatively small but, the image quality is decent. Way better than old British Airways 747 First Class. Remote controller for the IFE can be found under the armrest.

Finnair A330 Business Class In-Flight Entertainment System

The movie selection was excellent, about 100 titles with close to 20 recent Hollywood blockbusters like Rampage, Solo, and Deadpool 2.

There were also dozens of TV series available but unfortunately only a couple of episodes per season.

Finnair A330 Business Class charging options

Charging options are excellent with two USB ports and two power plugs next to the seat. Provided headphones were noise-canceling but not very comfortable - the same Phitek ones as before.

Amenity kit situation also hasn’t changed - it’s still the same, quite sad, Marimekko pouch. And as usual, the pouch contains moisturizing eye gel, intense hydration moisturizer, toothpaste and brush, eyeshades and earplugs. They should really add a pen into the kit since many countries (including Thailand) require some kind of immigration form to be filled out.

Food, drinks and service

Currently, Finnair has only one Champagne on their drink menu, Joseph Perrier Cuvee Royale Brut. On the positive note, the menu also contains traditional Finnish shot “Salmarikossu”, which is Koskenkorva Vodka mixed with salty licorice extract. Highly recommended if you want to taste something very Finnish… and exotic.

The food service started with Rye Cracker and Smetana, which went down well with some Joseph Perrier.

Finnair A330 Business Class Helsinki-Bangkok Amuse Bouche

My starter choice was cold smoked salmon, which was really tasty.

Finnair A330 Business Class Helsinki-Bangkok Starter

The fish theme continued on my main course. Smoked Salmon salad was mediocre at best - the actual fish part was good, but everything else lacked taste.

During the dinner service, the flight attendants served bread a few times.

Breakfast preferences were collected through a paper form - in my opinion, a very convenient way of organizing the breakfast. After a good night’s sleep on a rock hard seat, the morning service started just as I had selected, and perfectly on time.

I chose “Roesti Potato Boat” with sun-dried tomatoes and smoked salmon omelet. The whole breakfast set was served on one tray. In addition to the potato boat and omelet, there was also a collection of fruits, small yogurt, marmalade, a small croissant and a piece of bread - but additional slices of bread were not served during the morning service. Overall it was quite a decent basic breakfast.

The service on this flight was much better than usual. The flight attendants were attentive and very friendly throughout the flight.